Support Page
We're Here to Help.
At Essential Home Plans, we're committed to providing professional, responsive support to homeowners across Canada. Whether you have questions about your protection plan, a monthly charge on your bank statement, billing, coverage, or a service request, our Customer Care Team is here to help.
Contact Information
- Phone+1 (877) 699-2677
- Emailinfo@essentialhomeplans.com
- Websiteessentialhomeplans.com
- Business HoursMonday–Friday 8:00 AM – 8:00 PM EST
Saturday 10:00 AM – 6:00 PM EST
Sunday: Closed
How We Can Help
- Billing and payment questions
- Questions about a charge from Essential Home Plans
- Coverage and plan inquiries
- Service request assistance
- Contractor coordination
- Account updates
- General customer support
Frequently asked questions
Answers to the common ones.
Still need a hand?
Our Customer Care Team can look up your agreement and answer billing, coverage or service questions.
Call 1 (877) 699-2677Essential Home Plans administers eligible home protection agreements for heating, cooling, and plumbing equipment. Depending on your agreement, Essential Home Plans may appear as the billing and service administrator.
One call, one number, real answers.
Our Customer Care Team is standing by for billing, coverage and service questions.